Common issues are:
Cities affected:
Comments on Novus Now
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About Novus Now
Novus provides the fastest internet service in Western Canada. They provide internet, TV and phone bundles. The customer service is fuss-free and their onboarding facility is smooth. One can manage to check the availability by using the feature on their website. The rates are cheap and the services offered are incredible.
Outage map
Outage history
Reported outages on 25.04.2024:
There were a total of 1 outages at Novus Now. The most frequently affected cities were: Surrey
Richmond 10 months ago
Discord and League of legends not loading. Been experiencing these outages once every 3 weeks.
A 10 months ago
Most websites are working, but Discord or novusnow.ca aren't loading
Reginald 10 months ago
discord doesn't launch and really bad packet loss in valorant
Rob 10 months ago
V6C3T3 intermittent connection. speed test OK. discord not working.
Burnaby Brentwood 10 months ago
Can't play Diablo!!! I demand answers!
Downtown 10 months ago
V6Z1B1 + Vancouver Got through on a call with Novus. Widespread outage due to Amazon cloud webservice? Admin are on it but no ETA.
johnny 10 months ago
v6x Vancouver, no wonder my game crashed and some websites doesn't load.
Mavis 10 months ago
Internet can’t dneg load web page! V5x0h3
Kris 10 months ago
V3K7A5 - interesting note I forgot to add: speed test shows 3 ping, ~990mbps down / ~43 up , yet nothing works.
Kris 10 months ago
V3K7A5 Coquitlam, browsing barely works, can't stream or even use half of my apps including Discord. Youtube buffering like crazy even at low quality. Many websites not even loading.
Forrest 10 months ago
Patchy and extremely slow. Connections across different apps and platforms coming in and out constantly. Connections that are stable are doing so barely- extremely slow download speeds. Downtown Vancouver, V6B
Burnaby Brentwood 10 months ago
Internet spotty, slow, disconnecting frequently
JamieLannister 10 months ago
V3T 0N2 - Surrey Central INTERNET DEAD
Todd 10 months ago
Surrey. Slow internet video
Jamie 10 months ago
Choppy internet since ~4:45 PM. South Burnaby
gubawt 10 months ago
New West -- sporadic packet loss followed by complete loss of internet. No DNS, nothing.
Beanz 10 months ago
West Coquitlam - Internet intermittent. Gonna take a walk I guess.
Novus sucks 10 months ago
Vancouver - Downtown - Text on websites seems to load slowly, can't watch any videos etc
M 10 months ago
Downtown Vancouver unable to stream shoes
Bob 10 months ago
Packet loss in League of Legends. Disconnections from Discord and other applications. Burnaby.