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Comments on Dery Telecom
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About Dery Telecom
Dery Telecom offers telecommunication services specifically targeting the rural areas. They focus on their innovation by evolving their ideas. They have recently launched a hybrid network which is made up of optical fiber and coaxial cable. They have made it to the top of the list of the best telecommunication providers in Quebec according to “Protegez-Vous” the survey published in 2019.
Outage map
Outage history
We currently have not collected any history for Dery Telecom
Pat 3 months ago
G0w2r0 sainte-hedwidge
JML 2 years ago
No internet since freezing rain and company can't show up for scheduled appointment a week later and still waiting. Ridiculous! Service? Masham QC
Stephane 2 years ago
Bryson Québec no phone,no internet,and no tv since the freezing rain
Jim 2 years ago
No internet at my place in Bryson but some have it around me , seems odd , haven't seen any repair crews in town
john 2 years ago
Shawville Quebec. j0x 2y0. No tv...
tyler 2 years ago
Internet not working in Ormstown J0S1K0
Jenni 2 years ago
Internet services not working since yesterday.. huntingdon j0s1h0
Huntingdon 2 years ago
Everything isnt working Huntingdon J0s1h0
Angry 2 years ago
Literally on and off all week long! No consistent internet service! No customer support and they can’t even invest in their infrastructure. Fix your shit
Sam 2 years ago
In Lanoraie, we lose internet all night once a fucking week, this company is terrible, there is no support and while you just want to have answer, there is nothing they can provide you with.
Mary Lucu 2 years ago
Internet has been going off and on for almost a week now in Hinchinbrooke!
Scot Robson 2 years ago
Our internet goes down at least once a day.We called and they say trying to fix the problem...when will this be fixed?Hinchinbrooke J0S 1H0
Brenda Barker 2 years ago
When will dery get this issue worked on today January 12/2023
nancy 17 2 years ago
no internet j0s1r0
Mel 2 years ago
J0x2w0 + la pêche area. No internet since dec 23rd. Called it in and they said they had no outage, it was just me. Booked a tech to come on dec27. They called today and left a message saying they cancelled tech because it’s an outage in my area.
Taina 2 years ago
No internet, no tv since 09am yesterday. What's going.
Ormstown 2 years ago
J0s1k0 ormstown qc, For the about we pay it's a little ridiculous that we have no service and derytelecom doesn't have an answer as to why it's down...
Ormstown 2 years ago
Internet is out J0s1k0 ormstown
Coco 2 years ago
Ormstown QC - No internet for the past 45 minutes or so
Papa Wolf 2 years ago
J0L 2H0 Hemmingford Que No internet, no signal from the street, home wifi up
Ramit5100 2 years ago
Voila!! 9 Sept 2022 08h17...Dery internet service has been restored in J0L2N0 area!!
Ramit5100 2 years ago
9 Sept 2022 08h12...Dery internet service still down in J0L2N0 area!!
Ramit5100 2 years ago
Major internet outage affecting the greater south shore area of Montreal (450). Cause is currently under investigation and service outage duration cannot be accurately defined at this time. Will update when new information is acquired. Stay calm, Dery is aware of and addressing the situation to provide it's valued customers with the stable and reliable service they expect! I am a customer of 3 yrs and this is the first time there has been any problem of this type!
Pier-luc 2 years ago
No internet j0k2b0 saint-côme
Jess 2 years ago
No TV or internet service since yesterday morning...what's going on? This is ridiculous going on day 2 of no service at all... J0k3k0 isn't even listed why isn't it working?
Sylvie Mohs 2 years ago
Fort-coulonge qc tv black screen grrrrr what happened ? Dery ? J0x 1v0
Dan 2 years ago
No TV. Glad I am moving out of Dery area soon,
Pat Burns 2 years ago
The GUIDE option works but when I select the program, the TV goes black. On every channel, nothing comes in. This is happening in Baie-St-Paul, Quebec. Sunday night, 8:55pm, 6/26/2022
Michelle 2 years ago
No tv all day. Cannot reach anyone
Linda Belland 2 years ago
No tv Campbell’s Bay Quebec J0X1K0
Ed Scalia 2 years ago
Come on Dery! What the hell is the problem??? Huntingdon J0S1H0
Taina 2 years ago
J0S1K0 Ormstown. No TV service all day. What's going on with Dery? This is getting old
Jean Villemeuve 2 years ago
A Sainte-Cécile de Masham on n'a plus de Télévision.j0x2w0
Christina Taylor 2 years ago
Nothing in Hemmingford since early pm! Only the menu! Nothing other than that!
Wolf 2 years ago
I dont even live near Montreal and im experiencing an outage as of this morning of june 26 2022 and i cant even get them on the phone to talk to them. This company is starting to be shitty as hell.
Smb 2 years ago
Get with orogram and fix your equipment. Tons of outages can't watch TV during pandemic. Time to get rid of you
Peter 3 years ago
Dery is crap. Outages and problems are a daily occurance do not use this company. I am looking for a different provider. Worst company ever
Miguel Rivest 3 years ago
The amount of outages we have been experiencing lately is absolutely ridiculous. Dery will go off for hours on end some days. It's not very convenient when trying to do work from home. When you spend as much money as you do now for internet, you'd expect the service to be reliable. No warnings, no explanation, just goes off and you're expected to just deal with it. Not happy with their product.
Shawn L 3 years ago
A la fin de la journée quand tu as enfin le temps de prendre un 30 minutes pour relaxer et que tes services ne fonctionnent pas. Incroyable. J'ai 30-45 minutes de break par jour et je veux regarder un peu de stream avant de me coucher. Pas faisable avec Déry. Juste wow. Lanoraie J0k1e0
Jean pierre Marcellin 3 years ago
vous augmentez les prix et il n,y a que des pannes qui sont longues et frequentes pas serieux du tout