Common issues are:
Cities affected:
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About Vianet
Vianet is the internet, phone and TV service provider in Canada. They have different curated plans for residential, commercial and enterprise consumer base. They also help with web hosting and domain. Their services are incredible and they provide reliable technical support.
Outage map
Outage history
Reported outages on 05.05.2025:
There were a total of 2 outages at Vianet. The most frequently affected cities were: Kitchener
Reported outages on 04.05.2025:
There were a total of 1 outages at Vianet. The most frequently affected cities were:
Reported outages on 02.05.2025:
There were a total of 1 outages at Vianet. The most frequently affected cities were: Barrie
Velma 3 days ago
Down in McKellar, ON.
Barb 1 month ago
Internet is down in Nestleton (Scugog) area since yesterday morning @ 10am (March 30, 2025). L0B 1L0
Ryan Decaire 1 month ago
P0c1a0. Wahta Mohawk Territory. Bala Ontario
David 5 months ago
P2n3e2 Kirkland lake, down since around maybe 3-4am
Frank 1 year ago
Bradford West Gwillimbury outage since March 2
Vianet user 1 year ago
Anyone having issues with vianet internet cutting in and out tonight? Been garbage for the last few hours.
Mike 1 year ago
Still down in Lisle area
Mike 1 year ago
Vianet wireless internet back up by Angus.
Mike 1 year ago
Vianet wireless down by Angus for last hour. Called support and they have a message there is a wide spread wireless outage in southern Ontario currently.
Kim 1 year ago
No internet in Kapuskasing
Kathy 1 year ago
No internet in Killarney area
Luke 1 year ago
Still out in Elliot Lake
Rickman 1 year ago
Went down near Spanish. Still down.
Cjm 1 year ago
Out in Elliot lake
Girl 1 year ago
Internet is out- northern Ontario
Rl 1 year ago
Internet out the @ on the modem constantly flashing when it should be solid. No gateway
Evan 1 year ago
Sturgeon Falls Ontario - Internet has been really funky the last few months. Can't seem to ever hold a stable connection. ???? contemplating switching providers as it is becoming more common than anything.
H 1 year ago
L4N4W3 Internet not working since yesterday. Rebooted, troubleshooting and NOTHING. Says connection is there with no internet in Barrie. We are through Bell lines and their service is Fine
Kit 1 year ago
Anyone having issues with their internet in North Bay? Mines been going in and out for the past week. Currently not working at all for the last 5hrs or so
Desiree 1 year ago
Anyone experiencing an outage around Cambrian Heights? P3C5R2
Kathy 1 year ago
No internet in killarney all day
Al 1 year ago
Levack no internet
Marc 1 year ago
Any one out in lively is your internet down ???? vianet?
Lisle 1 year ago
Outage in Lisle Ontario.
down timmins 1 year ago
timmins down
Melissa 1 year ago
Went down after a big thunder crackle. Was given no time line. Hopefully it’s not long Sudbury P3b4j9
Helen 1 year ago
Is anyone still having issues in the north bay corbeil are ..P0H 1K0...we have reset modem over and over nothing working says there is connection but??
Luke 1 year ago
Since the outage internet keeps cutting out everyday Fix it
Al 1 year ago
Elliot Lake. This is not an eastlink problem or a small problem. Everyone I know who has vianet is getting this buffering / internet not working ever since the outage. Stop saying it’s east links fault on the phone when we call. Everyone using eastlink has fine internet that I know. Fix it or me and many others are going to stop paying for this. Start complaining or they won’t fix it. Or switch providers but doing nothing like I was is not going to help us.
Al 1 year ago
Elliot Lake. This is not an eastlink problem or a small problem. Everyone I know who has vianet is getting this buffering / internet not working ever since the outage. Stop saying it’s east links fault on the phone when we call. Everyone using eastlink has fine internet that I know. Fix it or me and many others are going to stop paying for this. Start complaining or they won’t fix it. Or switch providers but doing nothing like I was is not going to help us.
Stacy Attwood 1 year ago
P1A-4K5 North Bay, ON Out here again in the Bunting Street area. I’m so sick of this. Every time I need the internet it’s buffering, slow as hell and it almost never works. Even at work in Callander Bay where we rely on it for our office work it’s never working. This is horrible service. We will start looking for a new provider. You’re just not a good fit for us anymore.
Charles Beckett 1 year ago
Two days in a row my net has been down. Came on for a few hours last night. Time to invest starlink since it went down in price P0P 1J0 Kagawong
Hope Cunningham 1 year ago
Out since about 6:30 in Sunderland L0C1H0
Julie 1 year ago
I’ve lost internet 3x this week before today and now I’ve been out since shortly after 7am, and that’s only for this week.. not including the weeks before. I work from home and this is essential for my job. Called for a new provider today, I’m done with Vianet Levack Ontario
Brooooo 1 year ago
Is it seriously off again ? Time to switch
Tory SK 1 year ago
Sudbury ontario out. Again. My phone auto connected to my neighbors (bell) wifi.. I tried going back to mine (vianet) and it won't connect
Rune 1 year ago
Seems to be back up and running again
NotAFurry 1 year ago
It’s working in Greater Sudbury now
Og 1 year ago
Elliot lake
LV Cambel 1 year ago
Sunwire is down also. The only thing in common is our lines come through Eastlink.